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Knowledge base
Hive Markets Knowledge Base
Getting Started | Affiliate Queries
6
How to Become an Affiliate?
How to Refer a Friend?
When Do I Get Paid My Affiliate Commission?
Affiliate Campaigns
How do I Withdraw Affiliate Commission?
View all 6
Getting Started | Taking Flight on Your Trading Journey
14
Setting up your Account
How to Sign-Up to Our Platform
How to Activate Two-Factor Authentication (2FA) With an Authenticator App on Desktop
How to Activate Two-Factor Authentication (2FA) via SMS
How to Verify your Account
View all 14
Getting Started | General Queries
9
What Is Two-Factor Authentication? (2FA)
Age Requirement to Create an Account
Account Verification Email Not Received?
Where Are We located?
Proof Of Identity Documents Accepted For Identity Verification
View all 9
Communication | E-mail Related Issues
7
How to safelist our emails in your Gmail account
How to safelist our emails in your Outlook account
How to safelist our emails in your Yahoo account.
How to safelist our emails in your Protonmail account
How to safelist our emails in your Zoho account
View all 7
Account | Promotions
1
How to Download and Join our Telegram Channel
Getting Started | Corporate and Account Information
2
Creating a Corporate Account
Documents Needed To Open A Corporate Account
Account | General Queries
15
How to Locate your Support Pin
How To Update or Verify your Phone Number
Phone Number Not Being Accepted?
Where to Upload Additional Documents
How Long does Identity Verification Take?
View all 15
Account | Security
16
How To Enable Two-Factor Authentication (2FA) using an Authenticator App
How To Enable Two-Factor Authentication (2FA) via SMS method
How To Enable Two-Factor Authentication (2FA) On Mobile
How to Disable your Two-Factor Authentication (2FA) using the Authenticator App
How to Disable the SMS Two-Factor Authentication (2FA)
View all 16
Crypto | General Queries
5
Available Deposit Methods
Available Withdrawal Methods
Available Currency Wallets
Are Payments by Cheques Accepted?
Deposit Status
Crypto | Deposits
15
Minimum and Maximum Deposit Amounts
How to Fund your Account
How to Fund your Account via Bitcoin
SECONDARY - How to Purchase Bitcoin with your Credit/Debit card
How Long till your Deposit is Credited to your Account
View all 15
Crypto | Withdrawals
6
Minimum and Maximum Withdrawal Amounts
How to Withdraw your Funds via Bitcoin or USDT (TRC20/ERC20)
How Long till your Withdrawal is Received
How to Cancel a Withdrawal Request
My Withdrawal Hasn't hit my Account yet
View all 6
Crypto | Charges/Fees
6
Deposit and Withdrawal Fees
Commission Fees
Long and Short Swap Fees
Inactivity Fees
Commissions on Crosses, Majors, and Exotic Instruments
View all 6
Trading | General Queries
15
Trading Platform Server Details
Issues finding the Server on Mobile App
Where to Locate your MetaTrader Login Details
Reasons Why you May be Unable to Connect to MT4
How to Trade on Web Trader
View all 15
Trading | MetaTrader
13
Market Opening Times on MetaTrader
Customizing MetaTrader Charts
Viewing the Full Details of an Instrument
How to Delete your Account In MetaTrader
How Do I Enable or Remove One Click Trading?
View all 13
Trading | Trading
10
HM | Pairs Leverage Options
HM | Unable to Open a Trade
HM | Locating the Commission on MetaTrader
HM | Can I Execute a Trade if I deposit less than $50?
HM | Margin Calls and Stop Out Levels
View all 10
TradeLocker | General Information
15
How to Create a TradeLocker Account
How to login to my TradeLocker Account
Can I switch between multiple accounts on TradeLocker?
How do I Search for a Pairs/Symbols on TradeLocker?
How to Trade With Pro/Var/Mini Forex Pairs on TradeLocker
View all 15
PAMM Accounts | Generic Information
15
What is a PAMM Account?
How do PAMM accounts work?
Investor Definition
Money Manager Definition
Pool of Funds Definition
View all 15
PAMM Accounts | Investors Portal
12
How can I create an Investor Account
How to Join an Investment Fund
How can I Withdraw from a Fund as an Investor?
How to set an Auto-Close Stop Loss as an Investor
How to Create a Trade Report as an Investor with a Money Manager
View all 12
PAMM Accounts | Money Managers Portal
21
How to Create a PAMM Manager Account
How to Accept Investments for the Fund
Public and Private Funds
How to Stop a PAMM Fund
How many PAMM Manager Accounts can I Open
View all 21
Hive Markets Funded Account Challenge
13
What Does the New Challenge Involve?
How Do I Start the Challenge?
How to view your progress on the Challenge Dashboard?
Will I Lose My Capital?
More information about Funded Challenge
View all 13