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Hive Markets Knowledge Base
Getting Started | Taking Flight on Your Trading Journey
HM | Setting up your Account
HM | How to Sign-Up to Our Platform
HM | How to Activate Two-Factor Authentication (2FA) With an Authenticator App
HM | How to Activate Two-Factor Authentication (2FA) via SMS
HM | How to Verify your account ( KYC )
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Getting Started | General Queries
HM | What Is Two-Factor Authentication? (2FA)
HM | Age Requirement to Create an Account
HM | Account Verification Email Not Received?
HM | Where Are We located?
HM | Proof Of Identity Documents Accepted For KYC Verification
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Communication | E-mail Related Issues
HM | How to safelist our emails in your Gmail account.
HM | How to safelist our emails in your Outlook account.
HM | How to safelist our emails in your Yahoo account.
HM | How to safelist our emails in your Protonmail account.
HM | How to safelist our emails in your Zoho account.
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Getting Started | Affiliate Queries
HM | How to Become an Affiliate?
HM | How to Refer a Friend?
HM | Why Are My Referrals Not Showing on my Referred Users List?
HM| When Do I Get Paid My Affiliate Commission?
HM| How do I Withdraw Affiliate Commission?
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Account | Promotions
HM | Own Land in Costa Rica Competition
HM | How to Download and Join our Telegram Channel
HM | Leave your Feedback and Join $500 Giveaway
Getting Started | Corporate and Account Information
HM | Creating a Corporate Account
HM | Documents Needed To Open A Corporate Account
Account | General Queries
HM | How to Locate your Support Pin
HM | How To Update or Verify your Phone Number
HM | Phone Number Not Being Accepted?
HM | Where to Upload Additional Documents
HM | How Long does KYC Approval Take?
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Account | Security
HM | How To Enable Two-Factor Authentication (2FA) using an Authenticator App
HM | How To Enable Two-Factor Authentication (2FA) via SMS method
HM | How to Disable your 2FA using the Authenticator App
HM | How to Disable the SMS Two-Factor Authentication (2FA)
HM | Changing the Method of your Two-Factor Authenticator
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Crypto | General Queries
HM | Available Deposit Methods
HM | Available Withdrawal Methods
HM | Available Currency Wallets
HM | Are Payments by Cheques Accepted?
Crypto | Deposits
HM | Minimum and Maximum Deposit Amounts
HM | How to Fund your Account
HM | How to Fund your Account via Bitcoin
HM | SECONDARY - How to Purchase Bitcoin with your Credit/Debit card
HM | How Long till your Deposit is Credited to your Account
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Crypto | Withdrawals
HM | Minimum and Maximum Withdrawal Amounts
HM | How to Withdraw your Funds via Bitcoin
HM | How Long till your Withdrawal is Received
HM | How to Cancel a Withdrawal Request
HM | My Withdrawal Hasn't hit my Account yet
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Crypto | Charges/Fees
HM | Deposit and Withdrawal Fees
HM | Commission Fees
HM | Long and Short Swap Fees
HM | Inactivity Fees
HM | Commissions on Crosses, Majors, and Exotic Instruments.
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Trading | General Queries
HM | MetaTrader4 Server Details
HM | Issues finding the Server on Mobile App
HM | Where to Locate your MetaTrader Login Details
HM | Reasons Why you May be Unable to Connect to MT4
HM | How to Trade on Web Trader
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Trading | MetaTrader
HM | Market Opening Times on MetaTrader
HM | Customizing MetaTrader Charts
HM | Viewing the Full Details of an Instrument
HM | How to Delete your Account In MetaTrader
HM | How Do I Enable or Remove One Click Trading?
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Trading | Trading
HM | Pairs Leverage Options
HM | Unable to Open a Trade
HM | Locating the Commission Is Charged on MetaTrader
HM | Can I Execute a Trade if I deposit less than $50?
HM | Margin Calls and Stop Out Levels
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PAMM Accounts | Generic Information
HM | What is a PAMM Account?
HM | How do PAMM accounts work?
HM | Investor Definition
HM | Money Manager Definition
HM | Pool of Funds Definition
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PAMM Accounts | Investors Portal
HM | How can I create an Investor Account
HM | How to Join an Investment Fund
HM | How can I Withdraw from a Fund as an Investor?
HM | How to set an Auto-Close Stop Loss as an Investor
HM | How to Create a Trade Report as an Investor with a Money Manager
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PAMM Accounts | Money Managers Portal
HM | How to Create a PAMM Manager Account
HM| How to Accept Investments for the Fund
HM| Public and Private Funds
HM| How to Stop a PAMM Fund
HM | How many PAMM Manager Accounts can I Open
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