Getting Started | Affiliate Queries 6

• HM | How to Become an Affiliate?
• HM | How to Refer a Friend?
• HM | When Do I Get Paid My Affiliate Commission?
• HM | Affiliate Campaigns
• HM | How do I Withdraw Affiliate Commission?

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Getting Started | Taking Flight on Your Trading Journey 14

• HM | Setting up your Account
• HM | How to Sign-Up to Our Platform
• HM | How to Activate Two-Factor Authentication (2FA) With an Authenticator App on Desktop
• HM | How to Activate Two-Factor Authentication (2FA) via SMS
• HM | How to Verify your Account

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Getting Started | General Queries 9

• HM | What Is Two-Factor Authentication? (2FA)
• HM | Age Requirement to Create an Account
• HM | Account Verification Email Not Received?
• HM | Where Are We located?
• HM | Proof Of Identity Documents Accepted For Identity Verification

View all 9

Communication | E-mail Related Issues 7

• HM | How to safelist our emails in your Gmail account.
• HM | How to safelist our emails in your Outlook account.
• HM | How to safelist our emails in your Yahoo account.
• HM | How to safelist our emails in your Protonmail account.
• HM | How to safelist our emails in your Zoho account.

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Account | Promotions 1

• HM | How to Download and Join our Telegram Channel

Getting Started | Corporate and Account Information 2

• HM | Creating a Corporate Account
• HM | Documents Needed To Open A Corporate Account

Account | General Queries 15

• HM | How to Locate your Support Pin
• HM | How To Update or Verify your Phone Number
• HM | Phone Number Not Being Accepted?
• HM | Where to Upload Additional Documents
• HM | How Long does Identity Verification Take?

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Account | Security 16

• HM | How To Enable Two-Factor Authentication (2FA) using an Authenticator App
• HM | How To Enable Two-Factor Authentication (2FA) via SMS method
• HM | How To Enable Two-Factor Authentication (2FA) On Mobile
• HM | How to Disable your Two-Factor Authentication (2FA) using the Authenticator App
• HM | How to Disable the SMS Two-Factor Authentication (2FA)

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Crypto | General Queries 4

• HM | Available Deposit Methods
• HM | Available Withdrawal Methods
• HM | Available Currency Wallets
• HM | Are Payments by Cheques Accepted?

Crypto | Deposits 15

• HM | Minimum and Maximum Deposit Amounts
• HM | How to Fund your Account
• HM | How to Fund your Account via Bitcoin
• HM | SECONDARY - How to Purchase Bitcoin with your Credit/Debit card
• HM | How Long till your Deposit is Credited to your Account

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Crypto | Withdrawals 6

• HM | Minimum and Maximum Withdrawal Amounts
• HM | How to Withdraw your Funds via Bitcoin or USDT (TRC20/ERC20)
• HM | How Long till your Withdrawal is Received
• HM | How to Cancel a Withdrawal Request
• HM | My Withdrawal Hasn't hit my Account yet

View all 6

Crypto | Charges/Fees 6

• HM | Deposit and Withdrawal Fees
• HM | Commission Fees
• HM | Long and Short Swap Fees
• HM | Inactivity Fees
• HM | Commissions on Crosses, Majors, and Exotic Instruments.

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Trading | General Queries 15

• HM | MetaTrader4 Server Details
• HM | Issues finding the Server on Mobile App
• HM | Where to Locate your MetaTrader Login Details
• HM | Reasons Why you May be Unable to Connect to MT4
• HM | How to Trade on Web Trader

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Trading | MetaTrader 13

• HM | Market Opening Times on MetaTrader
• HM | Customizing MetaTrader Charts
• HM | Viewing the Full Details of an Instrument
• HM | How to Delete your Account In MetaTrader
• HM | How Do I Enable or Remove One Click Trading?

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Trading | Trading 10

• HM | Pairs Leverage Options
• HM | Unable to Open a Trade
• HM | Locating the Commission on MetaTrader
• HM | Can I Execute a Trade if I deposit less than $50?
• HM | Margin Calls and Stop Out Levels

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TradeLocker | General Information 15

• HM | How to Create a TradeLocker Account
• HM | How to login to my TradeLocker Account
• HM | Can I switch between multiple accounts on TradeLocker?
• HM | How do I Search for a Pairs/Symbols on TradeLocker?
• HM |  How to Trade With Pro/Var/Mini Forex Pairs on TradeLocker

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PAMM Accounts | Generic Information 15

• HM | What is a PAMM Account?
• HM | How do PAMM accounts work?
• HM | Investor Definition
• HM | Money Manager Definition
• HM | Pool of Funds Definition

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PAMM Accounts | Investors Portal 12

• HM | How can I create an Investor Account
• HM | How to Join an Investment Fund
• HM | How can I Withdraw from a Fund as an Investor?
• HM | How to set an Auto-Close Stop Loss as an Investor
• HM | How to Create a Trade Report as an Investor with a Money Manager

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PAMM Accounts | Money Managers Portal 21

• HM | How to Create a PAMM Manager Account
• HM| How to Accept Investments for the Fund
• HM| Public and Private Funds
• HM| How to Stop a PAMM Fund
• HM | How many PAMM Manager Accounts can I Open

View all 21

Hive Markets Funded Account Challenge 13

• HM | What Does the New Challenge Involve?
• HM | How Do I Start the Challenge?
• HM | How to view your progress on the Challenge Dashboard?
• HM | Will I Lose My Capital?
• HM | More information about Funded Challenge

View all 13