When using our Live Chat system, you may be requested to provide your Support Pin. This is a 6 digit code which can be easily found from your Hive Markets a...
Wed, 8 Mar, 2023 at 2:52 PM
Go to the Settings tab. Input your phone number in the field. Ensure that you are using the international format, without the + sign or 00 at the b...
Wed, 8 Mar, 2023 at 2:51 PM
When adding your phone number to your account, it is important to use the international format. Spaces, other characters or extra zeros at the beginning...
Wed, 8 Mar, 2023 at 2:51 PM
If you need to upload an additional document, you may do so from the Documents tab. To submit a new document, click on the Documents tab and submit ...
Wed, 8 Mar, 2023 at 2:51 PM
After submitting your Identity Verification documents, our team may take up to 24 hours to check your documents. If your documents have not been ap...
Thu, 2 Mar, 2023 at 5:50 PM
Your account's leverage can be easily changed whenever you wish. Before doing so, make sure that all of your trades are closed. Go to the Acco...
Wed, 8 Mar, 2023 at 2:51 PM
There are 3 different internal transfer types on our platform. If you require a transfer, click on one of the links below. Wallet to Trading Platfo...
Tue, 21 Feb, 2023 at 5:24 PM
To begin trading with your funds, you will need to transfer them to your live account. Go to the Internal Transfer tab. Select the Wallet to Tradi...
Wed, 22 Feb, 2023 at 4:29 PM
You may transfer between wallets to exchange the currency of your funds. Go to the Internal Transfer tab. Select the Wallet to Wallet transfer typ...
Mon, 6 Mar, 2023 at 2:45 PM
To withdraw your funds, you will need to transfer them back to your Hive Markets account. Go to the Internal Transfer tab. Select the Trading Plat...
Tue, 21 Feb, 2023 at 5:24 PM
