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Account | Security

How To Enable Two-Factor Authentication (2FA) using an Authenticator App
Click/Tap Settings.  Click/Tap Enable 2FA with Authenticator App. Scan the QR Code with the Authenticator App.  If you are encountering...
Thu, 26 Oct, 2023 at 11:18 AM
How To Enable Two-Factor Authentication (2FA) via SMS method
Make sure that your phone is verified before going through this process. Click here to see how to verify your phone number.  Once your phone is ve...
Thu, 26 Oct, 2023 at 11:19 AM
How To Enable Two-Factor Authentication (2FA) On Mobile
  Two-factor authentication (2fa) is an essential security method that protects your account. To enable it through mobile You'll need a Two-Factor ...
Thu, 26 Oct, 2023 at 11:20 AM
How to Disable your Two-Factor Authentication (2FA) using the Authenticator App
2FA is a mandatory security feature on your account. You would need to enable it again with another method or another device in order to have all optio...
Thu, 26 Oct, 2023 at 11:22 AM
How to Disable the SMS Two-Factor Authentication (2FA)
2FA is mandatory. You would need to enable it again with another method or another device in order to have all options available to use on our platform...
Thu, 26 Oct, 2023 at 11:23 AM
Changing the Method of your Two-Factor Authenticator
In order to change the 2FA method, you would need to disable the existing method that you have set and enable it using the other method.   D...
Thu, 26 Oct, 2023 at 11:24 AM
Are My Funds Safe?
All deposits are kept in segregated fund accounts. Funds deposited by clients are held under their name or under the name of Hive Markets for the cl...
Thu, 26 Oct, 2023 at 11:24 AM
How to Reset your Hive Markets Account Password
Go to the login page or click here.  Click/tap on the Reset Password button. Enter the email address which is registered on your account. Cli...
Thu, 26 Oct, 2023 at 11:25 AM
How to Provide a Live Selfie for Identity Verification
Thu, 26 Oct, 2023 at 11:26 AM
How a Selfie with Documents Should be Provided
Thu, 26 Oct, 2023 at 11:27 AM