HM | Proof Of Identity Documents Accepted For Identity Verification
Modified on: Thu, 2 Mar, 2023 at 5:50 PM
Examples of Identification Documents that we accept:
National Identity Card
- Has to be a government-issued document
- We require both sides of the document
- The document must be fully visible. All four corners must be visible
- The customer must be 18 years or over
- The document cannot be expired or will be expiring within 5 days, must still contain a valid date
- Screenshots of the document from a phone or computer are NOT accepted
- The document must state your date of birth
- Ensure that the document is not password protected
- The document's file format should be JPEG or .PNG only.
- All four corners are visible
- Clear and readable
- No editing
- Contains your signature
- Cropped documents are NOT accepted.
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